The LCN Concierge Assistant is a concierge service management tool which seamlessly combines the irreplaceable and personal touch of a concierge professional, with our state-of-the-art digital platform, designed for luxury residential condominiums with and without an onsite concierge.
Residents have exclusive login access to the dedicated property-branded website/app, through a private profile. The curated content includes a lifestyle directory, searchable by categories, an events calendar, concierge recommendations, a lifestyle news section, perks for residents, a community news section and more.
An integrated communications system allows residents to contact their onsite or virtual concierge from wherever they are, to request information or submit requests. The system automatically logs each request and alerts the onsite or virtual concierge that a new request has been submitted, for immediate action.
An extensive and valuable networkof contacts and resources from the luxury sector is available to the onsite concierge and our virtual concierges, to provide excellence in service, offering the resources needed to cater to discerning clients, no matter how simple or complex the request is.